Interviews will be held on 27 th January Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated Our Minor works team are expanding and we have a number of openings for experienced repairs and maintenance Surveyors.
The area of work will predominantly be within the South This patch covers mainly South, South East London and Kent *
A large part of this role will involve carrying out internal and external inspections on both occupied and void properties, then providing technical advice to the team and managing complex projects including liaising with residents and contractors, and other third parties as necessary. The postholder will monitor quality of work, value for money and customer satisfaction.
Our Property Surveyors carry out detailed property inspections to all types of domestic properties across all contract areas, including routine and complex repairs issues, Damp & Mould surveys, and specify appropriate remedial works.
Candidates will have had extensive experience in producing work specifications and will be confident in providing costs and recommendations. You will also be able to produce condition reports. As well as a good understanding of construction and building methods gained by previous experience in a similar role. You will have a knowledge of contract and housing law and will have ideally worked for Housing Associations or Local Authorities
Customer Service is at the forefront of everything we do. Our Surveyors will aim to create a positive impact on our residents' lives and will be passionate and act with determination to resolve resident complaints and issues.
You will be confident in handling complaints and Councillor and MP enquiries. This includes site visits related to Complaints, you will be responsible for seeing enquires through to resolution. You will also support the Disrepair team..
Candidates will be able to produce accurate reports, work orders and specifications using NHF SOR's and other tools. Ensuring that works are referred to the correct area of the business for resolution.
You will have to manage budgets and play an active role in the variation approval process, having regard to standing orders, authorisation of expenditure and prevention of fraud. Experience in managing budgets is essential.
You will have experience in liaising with loss adjusters and overseeing different kinds of insurance work such as fire, flood damage and theft.
Health and safety awareness is vital in this role and we expect our Surveyors to be able to demonstrate a good knowledge and application of Health and Safety and compliance at all times.
You will be able to influence a wide range of internal and external stakeholders and will have excellent communication skills. You will have had experience working with contractors and managing contracts.
Our Surveyors' should ideally hold a HNC, HND or similar qualification please reference this in your application. We will consider candidates with extensive surveying experience who are committed to ongoing CPD.
Candidates will need to have a valid driving licence.
We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.
*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.
Our commitments:At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.
In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance .
We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen.
We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.
L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 110,000 homes, primarily across London the South East and the North West of England.
As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.
Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
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